Refund Policy

Effective Date: 31 October 2026

Who This Policy Covers

Spends Control is operated by Ali Haider in Pakistan. For legal, privacy or subscription inquiries, contact [email protected].

This policy applies to paid monthly and annual Spends Control SaaS subscriptions purchased by individuals or businesses worldwide. Spends Control is a digital software service; no physical goods are shipped or returned. Your order confirmation identifies your plan, billing period, price, currency and payment provider.

Non-Refundable Subscription Payments

Subscription payments are non-refundable by default. We do not offer discretionary refunds or cash credits for unused days, inactivity, a change of mind, downgrades or a renewal you did not cancel in time. Review the plan and checkout terms before purchasing. This default does not override mandatory consumer rights, remedies for verified billing errors, or the applicable payment provider’s refund rules. A more favourable refund promise accepted with an earlier purchase continues to govern that purchase.

Free Trials And Paid Billing

Our seven-day free trial does not require a card and does not create an automatic paid charge. A paid subscription starts only when you expressly complete a paid checkout. A free trial has no payment to refund. Review the billing amount, billing interval and renewal terms displayed at checkout before confirming a purchase.

Renewals, Cancellations And Plan Changes

Paid subscriptions renew at the interval accepted at checkout until cancelled. Cancel before your next renewal to stop future charges. Cancellation normally takes effect at the end of the paid billing period, with access continuing until then. Cancellation alone does not refund an earlier payment. Mandatory withdrawal or refund rights continue to apply where available.

Plan changes follow the payment provider’s confirmation and any disclosed proration. A credit applied to a replacement subscription is not a promise of a cash refund. Existing workspace records are preserved when changing plans; the selected plan’s limits govern subsequent use.

Duplicate Charges And Product Problems

Contact us promptly if you notice a duplicate, incorrect or unrecognised charge, or a material technical problem that prevents the purchased service from working as described. Include enough information for us to investigate. We will work with you and the payment provider to correct verified billing errors and provide the remedy required by applicable law, which may include a refund. Our default non-refundable policy does not exclude these remedies.

How To Request A Refund Review

Email [email protected] with the subject “Refund Request”, the email used at checkout, your order or transaction reference, purchase date, subscription concerned and the billing issue or applicable right you want reviewed. Do not send passwords, full card numbers or security codes. We may request reasonable proof that you are authorised to manage the purchase. Submitting a request does not mean that a refund has been approved.

Purchases Processed By Paddle

For a purchase completed through Paddle, Paddle acts as the merchant of record and handles the payment and refund transaction. You can also request billing assistance, cancellation or a refund directly through Paddle Buyer Support or the support and subscription-management links in your Paddle receipt.

Paddle’s buyer terms and refund policy apply to Paddle transactions and may allow refunds or withdrawal rights despite our default policy. Where Paddle approval is required, we cooperate with its review; we cannot represent an unapproved refund as completed.

Purchases Through Google Play

Android subscriptions purchased using Google Play Billing are managed through your Google Play account. Google Play’s refund rules and applicable consumer law govern refund eligibility. Request a review through Google Play or contact us with the order reference. We cannot prevent Google from issuing a refund under its rules. Cancelling in Google Play normally stops future renewals while preserving access until the paid period ends.

Refund Processing And Access

Approved refunds are returned through the payment provider to the original payment method where possible. For Paddle transactions, its published processing rules apply; the provider and your bank determine when funds appear. We will communicate the decision and available transaction confirmation. A statutory reimbursement deadline takes priority over a general processing estimate.

A full refund ends access to the refunded paid subscription. Cancelling or requesting a refund does not itself instruct us to delete your workspace records. Export any records you need, and contact support about access or data retention before the paid entitlement ends.

Your Consumer Rights

Nothing in this policy excludes mandatory consumer protections, statutory withdrawal rights, remedies for defective or misdescribed services, or your lawful right to dispute a charge. The rules can differ by country and by consumer or business status. If a local law or Paddle provides a longer period or a stronger remedy, that protection applies, including any applicable right concerning a subscription renewal.

Policy Updates And Contact

The policy and any more favourable offer applicable when you purchase govern that transaction. Later updates will not retrospectively remove an existing refund entitlement. For subscription details, see our Terms Of Service.

For help with this policy or a refund, contact [email protected].